A programme for adults teaching foundation skills in sending e-mails and What’s App messages. Topics range from sending attachments in e-mails to communicating with groups on WhatsApp. It is meant for use in guided contexts. It consists of two workbooks with theory and exercises and an e-learning module. The e-learning module contains five topics, including voice guidance. Workbooks can be purchased by instructors and educational organisations. The e-learning module is accessible online for free.

Target group
Low literacy citizens
Age group
Adults, Elderly citizens
Proficiency level i
Level 1
Copyright i
License fee

General Objective

Skillset building

Preparation time for facilitator

less than 1 hour

Competence area

0 - Operation of devices, 2 - Communication & collaboration, 3 - Digital content creation

Time needed to complete activity (for learner)

1 - 2 hours

Name of author

Stichting Lezen en Schrijven

Support material needed for training


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